![]() ![]() I have been able to fix the problem with solution as you suggested. If possible, delete the printer from the registries using Regedit or using any other 3rd party application.ĭownload the latest full feature driver from install it on the computer.Ĭonnect the printer to your computer only when the setup prompts for the printer. Delete the files in the folder (You might not be able to delete all the files, ignore them). It would bring up the temporary files folder. Type %temp% in the run box and click Ok or hit the Enter button. Once the PC is on the desktop, press Win + R, it would bring a Run dialog box, You will get a popup, click on the drivers tab and delete all the HP printer drivers listed there, if any.ĭelete all the instances of your printer listed in devices and printers. Go to devices and printers, select any printer listed there and you will get some options on the top. (Right click on the Windows button to access device manager) Uninstall the printer from "programs and features" which can be accessed by doing a right-click on the Windows button (Please have the printer Off and disconnected during uninstallation.)Ĭheck in device manager, if the printer is listed there, please delete it. If it fails to fix the issue. Please uninstall the printer software from your computer by following the procedure mentioned below and install it back. Recommend you run HP Print and Scan Doctor to automatically resolve the issue you are facing. Kudos to you for trying to troubleshoot the issue on your own.Īre you able to make a copy on the printer? Copier and scanner use the same mechanism. I understand that you are facing an issue where you are able to print but are unable to scan from your computer running on Windows 10. ![]() Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions. ![]()
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